Accessibility. An individual landlord who handles all the property management work might not always be available when you lock yourself out at 2 a.m. or have a weekend plumbing emergency, while you can expect our property management company to provide round-the-clock service so you can enjoy your vacation.
Resources. Property management companies are typically more professional than individual landlords when it comes to handling repairs and maintenance. We have experienced on-call, in-house mechanical teams with set procedures and the ability to take on big fixes immediately. And in the event, there’s an unexpected problem significant enough to require guests to leave a property, we have 60+ rental options available to save the day!
Procedures and protocol. Our professional property management company are sticklers for rules and procedures, such as doing cleaning and check in inspections, re-programming of locks with every new arrival—and just an overall higher standard of performance and accountability. Our property managers are here for you but not on vacation with you, the downside of individual attention is that it might sometimes be more intrusive than desirable.
Amenities. Although individual landlords and property management companies are held to similar legalities, a property management company is required to have additional licensing, insurance, and protocols in place to accommodate the majority and without discrimination. We must approach all situations from a logistics and safety standpoint rather than an emotionally vested one.
Therefore, our staff and cleaners are not permitted to leave behind any personal items from previous guests (such as but not limited to):
- Open or unopened food items
- Toiletries
- Personal Items
- Beach equipment
- Baby equipment
- Live greenery
- etc…
We do offer new/sealed start pack amenities upon check in, but they are not meant to withstand a long length of stay. They are simply meant to provide comfort and convenience for the first 24 hours or until a personal delivery or pickup of said items can be made by our guests.
We are asked this question a lot, and rightfully so. All our cleaning crews are fully licensed and professionally trained to meet current CDC guidelines when sanitizing each of our rentals between each guest occupancy. Along with basic cleaning areas such as showers/tubs and floors – we also make sure to spend extra time disinfecting the smaller, more common “high touch areas” such as countertops, light switches, door handles and faucets. Additionally, all our towels and bedding are washed in water that’s at least 60°C/140°F. We also offer a step-up from regular linen service with our exclusive “Never-Been-Slept-In” linen package. When you add this to your reservation, we will make sure every mattress in your rental home has a brand-new set of sheets and pillowcases – right out of the package and freshly washed! Give us a call for more details.
HOLIDAY BEACH RENTALS DOES NOT OFFER A REFUND POLICY FOR CANCELLED RESERVATIONS FOR ANY REASON.
If a reservation must be cancelled it will result in a complete forfeiture of all funds paid. Therefore, we strongly encourage the purchase of travel insurance upon initial booking.
CLICK HERE TO VIEW OUR TRAVEL INSURANCE OPTIONS
However, we do allow guest to modify their reservation dates, property, or both so long as you are 60 or more days out from arrival. Any reservation changes you make are subject to rate change, availability, and reliant on your reservation being within the 60 day or more prior to arrival date range. Please understand there is a change fee associated with every change made to reservation unless multiple changes are made at the same time. If you choose to modify your reservation, all funds you have already paid will be transferred and applied to your new reservation balance.
Everyday life can be filled with stressful situations and when you go on vacation, you should be able to relax and enjoy your getaway. Our Damage Waiver Fee is designed to make your relaxation and comfort unspoiled. Instead of putting down a large up-front security deposit, this small fee offers protection for those little incidents. No more credit card holds or canceled check fees to worry about. No need to trouble over accidental damage in your rental. If something breaks, simply let us know immediately and your waiver kicks in to repair or replace the item. Most importantly, you are provided with the confidence to enjoy your vacation without worry. The non-refundable Damage Waiver Fee is included in the total cost of all reservations. This fee varies per reservation depending on the type of accommodation and length of stay. This fee is not insurance.
Minor, accidental damage to your unit and its contents during your stay such as (but not limited to): scratches on the doors, floors or walls, broken glassware, spills, stains, and broken furniture. Each registered guest is protected by this waiver and will not be obligated to pay for reported incidences of accidental damage to the rental up to the agreed upon amount. The coverage amount will be noted on your reservation documentation.
Intentional or careless damage to your unit is not included. Your personal items are not covered. Damage discovered by management is not covered. All damage must be reported prior to checkout.
Coverage is not provided for:
- Damage related to an intentional act or gross negligence. These include but are not limited to: damage caused by a party, damage caused by smoking or pets and theft or removal of unit inventory.
- Damage related to violation of our rental policies.
- Damage to personal items.
- Damage caused by any person other than you or your traveling companions named on your reservation.
- Damage not reported immediately to management.
- Damages exceeding the amount of coverage your waiver covers (you can see this on your reservation).
- Loss or theft.
Your Duties When Damage Happens:
- Report damage immediately to management, upon discovery.
- Take all reasonable, necessary steps to prevent further damage.
- Provide management with all related documentation such as a police report or repair estimate.
The primary registrant (credit card holder for the initial payment and person signing our Rental Agreement) MUST be at least 25 years of age (legal photo ID required upon request) and MUST be an occupant at the home during the entire stay. All of Holiday Beach Rental’s vacation homes are family accommodations, absent exceptions being explicitly granted by Management. No homes will be rented to individuals under 25, unless accompanied by a parent or guardian staying at the home for the length of the rental period. We require that one parent or guardian that is the age of at least 25 be present and staying in the property for every three (3) guests between the ages of 0-24 years
Smoking is not permitted in or on the premises of any property including porches, pool decks, balconies, and driveways. Violation of this policy will result in immediate eviction and forfeiture of all rental payments. All smoking devices are prohibited including the use of vape pens, e-cigs, pipes, hookah, marijuana smoking devices, or any drug paraphernalia. If signs of smoking are found on property after departure, Management will charge the credit card on file.
The most efficient way to reserve one of our private rental homes is by booking directly on our website HERE and entering your arrival and departure date. If you have any questions about this process or would simply like to book with one of our local reservationists over the phone – give us a call at 844-722-3224. Rest assured you are getting the absolute best rate when you book directly with us, as sometimes 3rd party websites charge a (hidden) service fee.
We implement a variety of security measures to maintain the safety of your personal information when you make a reservation on our website. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database. It will only be accessible by those authorized with special rights to such systems. They are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
We accept Visa, Mastercard, Discover, American Express or e-checks. We also offer the ability to split up payments on different forms of payment.
Our vacation home rentals do not allow pets unless they are a service animal.
Our homes are fully furnished and equipped with everything you should need during your stay. All linens and bath towels are provided as well as all cookware, dinnerware, glassware, and utensils in the kitchen. All home rentals come with at least one washer and dryer unit as well. We also provide an initial supply of paper towels, toilet paper, garbage bags, laundry/dish soap, and bathroom toiletries. Depending on the length of your stay you may want to bring additional supplies. Each of our rental homes has an outdoor grill, we ask that you please bring your own charcoal and for the gas units, you are responsible for your own propane.
Most of our private pools can be heated. Please call us prior to arrival to have that feature activated, as it is a manual setting in which our property managers must set at the property.
Our team at Holiday Beach Rentals offers daily beach chair service, beach bonfires, bicycle rentals, private airport shuttles, grocery pick up & delivery and other personal concierge services. To add these activities/services to your existing reservation CLICK HERE. If you would like to call one of our local receptionists to add them for you, please dial 844-722-3224. Or instantly chat with us HERE!
Check-in begins at 4PM on the day of your arrival. Check-out is at 10AM on the day of your departure. Early check-ins and late check-outs are available for an additional fee and are dependent upon occupancy schedules. If you are interested in altering your check-in/check-out times, please give us a call 844-722-3224
All our homes at Holiday Beach Rentals offer contactless check-in via key code smart lock. We will email you a wireless entry code that will activate at 4PM (or earlier if you have pre-purchased an early check-in time). There is no need to wait in line at a busy rental office… just walk right into your beach house and start your vacation!
YES! We love a good get-together, no matter the occasion. You’ll find that most of our homes not only accommodate everyone comfortably but they also provide the perfect backdrop for all your pictures. We do charge an event fee if the homes’ occupancy is exceeded due to additional guests in the home (this fee also covers additional wear & tear of the home during the event, additional cleaning, trash pick-up, etc.). If you are planning to host a wedding, you may need to check with our local chamber of commerce for proper permits.
